SecTrail Certificate Manager offers an advanced process automation platform that allows you to manage your certificate operations with customizable workflows. Design certificate management processes suitable for your corporate requirements with approval mechanisms, timing controls, and flexible business rules.

The workflow design interface allows you to perform process modeling. You can create different workflow templates for scenarios such as certificate request process, renewal operations, and one-time flows. Conditional branching, parallel processing paths, and cyclical processes can be defined at each flow step.

The multi-level approval system offers authorization mechanisms suitable for your corporate hierarchy. Different approval chains can be created according to certificate type, criticality level, and cost threshold. For example, while wildcard certificates require top-level executive approval, standard SSL certificates can proceed with team leader approval. Automatic reminders and escalation processes are activated for transactions pending approval.

Plan certificate replacements in a controlled manner with scheduling and maintenance window management. Options for automatic updates outside business hours, weekend batch operations, or coordinated deployment in special maintenance windows are offered.

Working with your ITSM tools can be achieved with integration capabilities. By establishing two-way integration with platforms such as Maximo, you can include certificate requests in your existing business processes. It supports your corporate change management by working in harmony with "Change management" processes.

All workflow steps are recorded in detail for audit and compliance requirements. Information such as who gave which approval when, and how much time was spent in which step can be used for compliance reports.